Warranty Claim
If any purchased product is under warranty and has issues, you can create a warranty claim request to get a replacement or repair. While creating a product, you can set the warranty period for that product.
Here you can see all the product lists that have the warranty claim option with details such as:
Date: The date on which the warranty claim was submitted.
Claim No: The unique identification number assigned to the warranty claim.
Product Name: The name of the product for which the warranty claim is made.
Serial No: The unique serial number of the product.
Invoice No: The invoice number associated with the product purchase.
Sold Date: The date when the product was sold.
Warranty Expired: The expiration date of the product's warranty.
Status: You can see the status of the warranty claim.
Actions: You can perform multiple actions from here.
By clicking the select button, you can perform multiple actions. Such as:
View Details: Allows you to see the complete information of the product for which you are claiming a warranty.
Edit: You can modify the details of the warranty claim if needed.
Receipt: You can view the receipt of the product associated with the warranty claim.
Search: You can use the search functionality to quickly find any specific warranty claim from the list.
Export Data: You can export the data table from here.
Add New: To claim a new warranty, just click on the add new button. After that, just follow the steps below:
Serial Key: Enter the serial key of the product for which you want to claim the warranty.
Sold Date: The date on which the product was sold.
Customer Name: Name of the customer who purchased the product.
Product: name of the product you want to claim the warranty on.
Warranty expired: Date when the product warranty will expire.
Claim product condition: Select the product condition or problem for which you want to claim warranty.
Place For: Select the appropriate action for the warranty claim, such as checking, service with charge, or sending to warranty.
Note: You can write any note here.
Estimate Delivery Date: Set the expected date when the warranty-claimed product will be returned after processing.
Received Date: The date when the warranty-claimed product was received for processing.
Save: Click this button to successfully save the warranty claim request.
Save & New: Click this button to save the current warranty claim request and immediately start a new one.
Save & Close: Click this button to save the current warranty claim request and exit the form.